What Data We Collect and Why
When you open an account with uno38, we collect the details you submit during registration — your name, email address, phone number, and any identity verification documents required under applicable rules. When you make a deposit or withdrawal using DANA, OVO, or GoPay, we record transaction
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references and wallet identifiers so we can match your payment to your account accurately. We also collect session data — your device type, browser version, IP address, and login timestamps — to protect your account from unauthorised access. This data is used solely to run your
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account, process payments, verify your identity, and respond to your support requests. We do not sell your personal data to advertisers or unrelated third parties. Data shared with payment processors like DANA, OVO, and GoPay is limited to what those providers need to complete your transaction.
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We retain your account data for as long as your account remains active and for a further period required by applicable regulations. You may request a copy of your data or ask us to correct inaccurate details by contacting our support team directly.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.